The Mother City’s very own Double Tree by Hilton Hotel is offering those returning from international travel a comfortable place for self-quarantine.
It can be difficult for travellers returning from trips abroad to find a place to self-quarantine, often because they have family at home that could be in danger of getting the virus if they happened to catch it while travelling.
Owner of the Double Tree by Hilton Hotel, Quintin Rossi says new quarantine units in the hotel will offer the perfect environment for a comfortable and well-equipped stay, complete with special hygiene hampers and all the luxuries a visitor would experience at home.
On top of this offering, a dedicated concierge service will see to the requests of guests ensuring that strict health and safety protocols are adhered to.
“We are very well equipped to handle it in a way that protects the safety and the health of everyone involved in the value proposition,” said Rossi to CapeTalk.
Hilton’s Commitment – Updated as of March 16, 2020
We remain committed to offering you flexible booking options. Given these unique circumstances we are making additional adjustments to our individual booking policies to give you extra peace of mind:
- Government Restrictions. In regions affected by government-issued travel restrictions, we will continue to waive change fees or offer full refunds.
- Existing Reservations. All reservations – even those described as non-cancellable (“Advanced Purchase”) – that are scheduled for arrival before April 30, 2020 can be changed or cancelled at no charge up to 24 hours before your scheduled arrival.
- New Reservations. Any reservation you make – even those described as “non-cancellable” (“Advanced Purchase”) – that are booked between today and April 30, 2020 for any future arrival date, can be changed or cancelled at no charge up to 24 hours before your scheduled arrival.
If you need to adjust reservations made via the Hilton website, app or call center, please contact the Hilton Guest Assistance team. If you need to adjust reservations made through another travel site, please contact them for assistance.