Phoenicia Malta Wins British Airways Award

Despite 2020 being one of the most challenging years in the hospitality industry, The Phoenicia Malta has announced that the hotel has been awarded a 2020 British Airways Holidays Customer Excellence Award. Courtesy of Phoenicia Malta This is a recognition of the hotel’s consistently high Reevoo score as rated by British Airways Holidays customers. This award is a result of unbiased customer reviews and is designed to showcase the hotels that deliver the best customer experience to their guests. Reviews are collected from genuine British Airways Holidays customers. Customers are asked to score hotels based on location, service, cleanliness, and sleep quality, as well as giving an overall quality score. British Airways Holidays has gathered over 24,000 independent hotel reviews this year and

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