Domestic Airline Coronavirus Change and Cancellation Policies

Individual airline policies are up-to-date as of 3/14/20. We will keep this page updated, but please reach out to a CheapAir.com Travel Advisor for up-to-the-minute information. The situation is rapidly changing.

airplane taking off

Alaska Airlines

Changes and cancellations without fees for:

Existing tickets purchased on or before February 26, 2020 for travel through April 30, 2020

New tickets purchased between February 27, 2020 and March 31, 2020

American Airlines

Changes and cancellations without fees for:

Existing tickets purchased before March 1, 2020 for travel through April 30, 2020. Tickets must be reissued and travel started before December 31, 2020.

New tickets purchased between March 1, 2020 and March 31, 2020.

Delta Airlines

Changes and cancellations without fees for:

Existing tickets purchased on or before March 9, 2020 for travel through April 30, 2020. Tickets must be reissued and travel must begin by December 31, 2020.

New tickets purchased between March 1, 2020 and March 31, 2020 for travel until February 25, 2021.

Frontier Airlines

Changes and cancellations without fees for:

Existing tickets purchased before March 10, 2020 for travel through April 30,2020.

New tickets purchased between March 10, 2020 and March 31, 2020 for travel through November 9, 2020 if you make changes more than 60 days before departure.

Hawaiian Airlines

Changes and cancellations without fees for:

Existing tickets purchased before March 9, 2020 for travel through April 30, 2020.

New tickets purchased between March 1, 2020 and March 31, 2020.

JetBlue Airlines

Changes and cancellations without fees for:

Travel dates of March 10, 2020 to April 30, 2020 regardless of booking date.

Tickets for travel before June 1, 2020 may be exchanged if they were purchased after February 27, 2020.

New tickets purchased between March 6, 2020 and March 31, 2020 for flights before September 8, 2020. New flights must be completed by October 24, 2020.

Southwest Airlines

Southwest already had most liberal change and cancellation policy prior to Covid-19 concerns. Changes must be made 10 minutes prior to flight time to rebook or refunded into travel credit without penalty. Travel funds are good for one year and must be used by person whose name is on ticket. Fare difference must be paid on all re-booked tickets.

Spirit Airlines

Change and cancellation policy is not date specific. They offer a one-time fee-free change or cancellation. Fare difference must be paid on all re-booked tickets. Canceled tickets are issued as a flight credit, valid for six months. You must book within six months, but have 9-12 months to use it (based on Spirit’s posted schedule).

United Airlines

Changes and cancellations without fees for:

Existing tickets purchased before March 3, 2020 for travel through April 30, 2020 (until December 31, 2020 or a year from the original ticket issue date, whichever is earlier).

New tickets purchased between March 3, 2020 and March 31, 2020 through end of published schedule.

Ways to reach us:

Phone: 1-800-CHEAPAIR
Email: help@cheapair.com
Social Media: Twitter @CheapAir

As mentioned prior, we will keep this page updated, but please reach out to a CheapAir.com Travel Advisor for up-to-the-minute information. The situation is rapidly changing. Page information valid as of March 14, 2020.

 

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